The Village uses BS&A, a cloud-based enterprise resource planning system (ERP) that makes managing utility accounts easier than ever. Residents can access the system via an easy-to-use online portal at TinleyPark.org/BillPay. See below for more information on how to set up and start interacting with the system.

Frequently Asked Questions

Access the online portal, select “Currently Not Signed In” in the top right corner, and choose “Register.” Provide your email address, create a username and password, click the “I agree” and “I’m not a robot” boxes, and then select “Create Account.” A confirmation email will be sent to the email address you provided; click the link in the email to finish creating the account.

On the portal, you will have the option of paying your bill or searching for your utility billing records. If you wish to simply pay your balance, select “Utility Billing,” search the balance by entering your utility billing account number, select “Review and Pay” to enter the payment amount, and then select “Pay Now.”

Please call the Tinley Park Public Works Department at (708) 444-5500, and a Service Representative will assist you.

No problem. When you access the portal, you can simply look up your water bill by searching for your utility billing account number without setting up an account. You can view your account information or make a payment without enrolling for an online account.

If you were previously making payment via automatic ACH withdrawal that was established by providing your banking information to Village, your automatic payment will continue to be withdrawn. If you would like to manage the payment method or view your payment history, you can search your utility billing account number or establish an online account in the online payment portal.

Yes. If you previously signed up for reoccurring payments online or utilized a credit/debit card for automatic payments, you will need to sign up for automatic payments again. This will require signing up for an online account and entering your desired payment method.

Village staff are happy to help! Feel free to come into Village Hall, 16250 S. Oak Park Ave., or call (708) 444-5500, and staff can help walk you through your account set up.

Here are some helpful tips:

  • After you sign up, be sure to bookmark the portal link for easy access in the future.
  • Be sure to have your current utility billing account number and email address ready.
  • Set up your payment preferences (i.e. recurring payments).
  • Visit the portal at any time to review your account/payment history.
  • Keep track of your water usage by signing up for Sensus Center, a web-based, interactive application that gives customers unprecedented access to their water meter accounts. Learn more at TinleyPark.org/SensusCenterInfo.
Yes, residents can pay their bills in-person with cash, check or charge card at the following locations. VISA, MasterCard and Discover Card are accepted.

Tinley Park Village Hall
16250 S. Oak Park Avenue
Hours: 8:30 a.m. to 5 p.m. Mondays to Fridays

Tinley Park Police Department
7850 W. 183rd Street
Hours: Open 24 hours per day Mondays through Fridays

Residents can mail their payments in the envelope enclosed with their water bills, or they can place their payments in the drop box for water bill payments, which is located in the front of the Village Hall.
Utility Information
Expand the boxes below for more details.
Autopay
Residents can sign up to manage autopay through the BS&A online payment portal.

E-Delivery
Residents may sign up to receive their utility bills electronically via email. Residents who sign up for this service will no longer receive a paper bill.

Paying In-Person
Residents also can pay their bills in-person with cash, check or charge card at the following locations. VISA, MasterCard and Discover Card are accepted. 

Tinley Park Village Hall
16250 S. Oak Park Avenue
Hours: 8:30 a.m. to 5 p.m. Mondays to Fridays

Tinley Park Police Department
7850 W. 183rd Street
Hours: Open 24 hours per day Mondays through Fridays
Residents can mail their payments in the envelope enclosed with their water bills, or they can place their payments in the drop box for water bill payments, which is located in the front of the Village Hall.
The City of Chicago has established inflation-based annual rate increases applicable to the Village's Lake Michigan water source. These increases become effective on June 1 each year, and the Village's utility rates will be adjusted coincident with these annual changes.

The Lake Michigan water supply is delivered to Tinley Park via the Village of Oak Lawn. Oak Lawn has also increased its rate for supplying water to its other suburban customer communities to reflect its current delivery costs.

Rate Charts
Water Rates May 2026
The Village provides “sewer collection” services to receive (collect) sewerage wastes from individual properties and deliver (transmit) the wastes to the collection points for the entity providing water reclamation (sewer treatment) services (the Metropolitan Water Reclamation District of Greater Chicago for all of Tinley Park in Cook County, and part of Will County; the Village of Frankfort or Illinois American Water for the remainder of Tinley Park in Will County).

Beginning January 1, 2024 the sewer collection and transmission base charge is $4.79 per bi-monthly billing cycle, plus $2.28 per 1,000 gallons of water usage. Through December 31, 2023 the sewer collection and transmission base charge is $7.19 per quarterly billing cycle, plus $1.14 per 1,000 gallons of water usage.

Sewer collection and transmission fees do not apply to property owners in the Kimberly Heights subdivision (northeast of 167th Street and Ridgeland Avenue). Please read "About the Kimberly Heights Sanitary District" for more information. Please also see Ordinance 2023-O-3, effective September 11, 2023 which is applicable to all properties served by the Kimberly Heights Sanitary District.

Beginning January 1, 2024 the sewer stormwater management utility base charge is $1.54 per bi-monthly billing cycle, plus $0.39 per 1,000 gallons of water usage. Through December 31, 2023, the sewer stormwater management utility base charge was $1.86, plus $0.31 per 1,000 gallons for usage of more than 6,000 gallons. You also can read an explanation of stormwater management fees.

Residents who are moving and need to close out a utility account MUST call the Tinley Park Public Works Department at (708) 444-5500 to schedule a final reading. Public Works also should be contacted with any change in the billing address or contact information. For more information, email tppw@tinleypark.org or call (708) 444-5500.

Nicor Gas is in the midst of a multi-year initiative to modernize aging natural gas infrastructure to enhance the safety and reliability of its natural gas distribution system. As part of this program, Nicor is working to move all natural gas meters currently located inside homes and businesses to the outside to enhance customer convenience and to enable safer and more rapid access to its facilities for maintenance and repair. Tinley Park residents who have inside meters that need be relocated outside will be contacted by Nicor's contractor, KS Energy, to schedule an appointment. KS Energy also will reconfigure your inside piping. See the Nicor flyer or call Brandon Seward at (773) 256-7145 for more information.

For more information visit the Union Drainage Districts page.